Frequently asked questions

Restaurant: Please book in advance — call our team to avoid disappointment.

Bar: Booking is recommended, especially on weekends. Walk-ins are welcome if space is available.

For groups of 6–12, book through our website. For larger gatherings, email enquiries@stratomelbourne.com.au.

The bar takes online reservations up to 12 guests. The restaurant takes up to 8 guests in one booking.

Larger than that and our events team would be glad to talk through the function spaces — note that private spaces attract a room hire fee. Email events@stratomelbourne.com.au.

Strato has limited tables for groups over 8, so please call or email to check availability.

Let us know — we can only hold your table for 15 minutes without hearing from you, after which it may be released to walk-in guests.

Call us on (03) 7003 8104. All bookings have a two-hour sitting time from your reservation time.

Plans change. To modify or cancel, use your confirmation email or contact us at least 24 hours before your reservation to avoid a cancellation fee of AUD $50.00 per person.

enquiries@stratomelbourne.com.au or (03) 7003 8104

Tell us your preference and we will do our best. We can't guarantee specific tables or areas — including window seats — because we receive a high volume of requests each day.

• Wednesday & Thursday: 5pm – 11pm
• Friday: 5pm – 12am
• Saturday: 12pm – 2pm, 5pm – 12am
• Sunday: 12pm – 2pm, 5pm – 11pm
• Closed Monday & Tuesday

Office hours are 9:00am to 5:00pm AEDT, Monday to Friday. Phone lines are monitored 9:00am to 7:00pm AEDT, Tuesday to Friday.

Outside those hours, leave a voicemail on (03) 7003 8104 or email enquiries@stratomelbourne.com.au.

Strato is at 40/202 Normanby Road, Southbank VIC 3006, near the Southbank arts and dining precinct.

Enter through the main entrance at 202 Normanby Road and take the guest lift on your left to Level 40. The concierge desk on your right will help if you are unsure.

There is a Care Park across the road at 11–31 Montague Street, South Wharf (entry from Munro Street), subject to availability. Care Park details

Parking is also available at DFO South Wharf, with entries on Convention Centre Place, Munro Street and Normanby Road. DFO parking details

Allow up to 15 minutes to park and make your way up.

Bar snacks can be enjoyed at any table in the bar. All other menu items are available during standard kitchen hours.

In the restaurant, larger groups dine via a chef-selected menu — minimum party size of two. The à la carte menu is unavailable for groups over 6 guests.

Last seating for dinner is 9:00pm; we cannot accommodate arrivals after 9:15pm.

We can cater for most dietary requirements with advance notice — add a note when booking online, at least 24 hours before dining.

We take every reasonable step to cater for allergies, but cannot be held responsible should exposure to a particular allergen occur.

All of our food products are Halal certified.

We source seasonal ingredients from Australian producers wherever possible, including premium produce from regions such as King Island and Mount Zero, featured across our modern Australian menu.

Where possible we have replaced plastic with 100% biodegradable bamboo-based alternatives, and we continue to look for more sustainable options across the venue.

Liquor licensing means we cannot offer BYO anywhere in the venue, and alcohol purchased on site must be consumed on the premises.

Strato upholds the principles of Responsible Service of Alcohol, in line with the Victorian Commission for Gambling and Liquor Regulation. We reserve the right to:

• Refuse service to anyone suspected of being under 18
• Refuse service to anyone showing signs of intoxication
• Remove guests from the premises, or close the venue entirely

Smart casual in both the bar and the restaurant — a minimum of smart to business attire.

Thongs, tracksuits, sportswear and clothing with offensive language are not permitted. Management reserves the right to refuse entry to guests not dressed suitably.

The bar is an 18+ venue and we cannot admit minors, even with an adult or guardian.

The restaurant is open to guests aged 12 and over for lunch and dinner. There are no meal size or price reductions for children — every guest reserves a seat and a menu as described and priced.

The bar balcony seats up to 5 guests — a good spot for a Melbourne sunset, forty floors up. Outdoor bookings are a two-hour sitting.

Specific seating requests are not guaranteed, and in poor weather we will do our best to relocate your party, though indoor seating cannot be guaranteed.

Smoking and vaping are permitted only in the enclosed smoking area, accessible via the Level 40 outdoor balcony. The rest of the balcony is smoke and vape free.

When the main bar is reserved for a private event, guests are asked to exit via the ground level to smoke or vape.

In line with Victoria's Food Standards Code, Strato accepts assistance animals only.

A 10% surcharge applies on Saturdays and Sundays, and 15% on public holidays. All credit card transactions incur a 1.5% processing fee.

We accept all major credit cards.

We would be glad to. You are welcome to bring a celebration cake — a cakeage fee of AUD $5.00 per person applies, and we ask that you tell us when booking.

External decorations such as balloons, signage, confetti or party props are not permitted in public areas — only when a private space has been reserved.

Vouchers can be used in both Strato Bar & Lounge and Strato Restaurant & Dining. Buy a gift voucher